If you’ve had an unsatisfactory experience with a moving company hired through our platform, we’re here to help ensure your feedback is properly reviewed. While we are not able to mediate disputes between customers and moving companies, we do take concerns seriously and use them to continuously improve the quality of service available on our website.
If you would like to report an issue, please send us an email providing as much detail as possible about what happened to help us better understand the issue and maintain the quality of our platform.
Your complaint and the information you provide will be logged internally for review to help evaluate the company’s performance on our platform. If you wish, we can also send you a review request so you can share your experience publicly with future customers.